At Digital Smart Technologies (“we,” “our,” or “us”), we are committed to providing efficient and reliable shipping services within South Africa. This Shipping & Delivery Policy outlines our guidelines for shipping and delivery of orders placed on our website.
1. Shipping Zones: We offer standard shipping services within South Africa only. We do not offer international shipping at this time.
2. Shipping Methods: All orders are shipped via standard shipping method. Expedited shipping options are not available at this moment.
3. Shipping Costs: Shipping costs are calculated based on the weight and dimensions of the package, as well as the delivery address. Shipping costs will be displayed during the checkout process.
4. Shipping Times:
- Orders are typically processed and dispatched within 3 business days after payment is received.
- Delivery times vary depending on the shipping address and may range from 7 to 12 business days.
- Please note that delivery times may be longer for remote or rural areas.
5. Tracking Information: Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information. You can use this information to track the status of your shipment online.
6. Delivery Attempts: If you are not available to receive your package at the time of delivery, the shipping carrier may attempt delivery on another day or leave a notice for you to arrange for redelivery or pickup.
7. Shipping Restrictions:
- We do not ship to P.O. boxes or APO/FPO addresses.
- We reserve the right to refuse orders or adjust shipping costs for oversized or overweight items.
8. Delivery Confirmation: Delivery is considered complete once the package has been successfully delivered to the shipping address provided at checkout. We are not responsible for lost or stolen packages after delivery has been confirmed.
9. Contact Us: If you have any questions or concerns about our Shipping & Delivery Policy, please contact us at info@digitalsmarttech.co.za. Our customer service team is here to assist you.
10. Changes to Policy: We reserve the right to update or modify this Shipping & Delivery Policy at any time without prior notice. Any changes will be effective immediately upon posting on this page. We encourage you to review this policy periodically for any updates.
By placing an order on our website, you agree to abide by the terms outlined in this Shipping & Delivery Policy.